support
Root cause definition
Support with Hardware issues
System DB anomalies caused by process or technical gaps

​Capabilities

 Implementer of various ERP Systems – including Dynamics AX 2009
Operational, Inventory, and Supply Chain Process Expert
Implementer of various Supply Chain Technologies (High Jump, Radio Beacon, 3PL Central)
Business and Functional Analyst
Software Selection Process for WMS, ERP, e-Commerce and Demand Planning Solutions
Resource and Project Management
Test Management, Preparation of Test Campaigns, Reporting and Metrics

training
Document Control Records
Training Material
Training Plan and Schedule
Training Confirmation
Training Survey
resource management
 Business Process Reviews
IT Resources management
Application Requirements Definition
Current System Needs Analysis & Improvement
New Software Selection Assistance
Industry Expertise Systems interface

Direct-to-Consumer
Reporting and Business Intelligence
Quality Assurance
System Selection
Manufacturing and distribution of nutraceutical products 
Media / Publishing
Multi-Channel Retail
B2B and B2C business models ​

reporting
Export core reporting from native system
Integration of data into system
Creation of Ad-Hoc reports
Creation of permanent reports in system
External reporting based on system Database or Data-warehouse

Supply Chain Solutions expertise

Warehouse Management (WMS)
Integrated Material Handling Systems
Enterprise Resource Planning (ERP)
Direct Store Delivery (DSD)
RFID Enablement
Barcode Symbology
Pick to Light / Put to Light
Carousel systems
Shipping and Manifesting interfaces

project management
Implementation Schedule
Project Planning
Resource Planning
Weekly Status Update
Vendor Management
Change Management
Document Control
Budget Update
User Training 

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About our services

Quality
Creation of Test Plan for warehouse specific functionalities
Defect Monitoring and controlling
Management reporting and updates
Triage update meetings
Communication for reporting and resolving vendor related issues